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RefWorks and Other Citation Management Tools

Citation Management Program Help Guides & Tutorials on RefWorks and EndNote

RCM or Write-n-Cite

  • Use RefWorks Citation Manager (RCM) for all versions of Word from 2016 onward.
  • Use Write-N-Cite for all versions of Word prior to 2016. 
  • While both Write-N-Cite (WNC) and RefWorks Citation Manager (RCM) will be located as one of your main navigation tabs, WNC will display as part of the top navigation bar while RCM will display as a sidebar on the right side of the screen.
  • From there, you can log into your RefWorks account to insert in-text citations and bibliographies based on the references you have in your library.
  • You can also change the citation style of the document mid-writing, and it will reorganize your in-text citations and reference list accordingly.
  • If you have already logged into your RefWorks account, but haven't used Write-N-Cite in a while, you may want to click on the "Sync My Database" button to ensure that all of your current references, current project, and favorite/recently used styles are accounted for.

From New York Medical College Health Sciences Library RefWorks Guide

How to install Reference Citation Manager (RCM) in Microsoft Word

1. Click Insert -- Add-ins -- My Add-ins

2. Click My Add-ins -- Admin Managed and click RefWorks Citation Manager

3. An RCM tab will appear in your menu bar.

4. Click on RefWorks Citation Manager icon and RCM will appear on right pane.

Troubleshooting RCM Installations Issues

For RCM to work, Mac users must have Safari on their computer. PC users must have Internet Explorer.
RCM not appearing under "Admin Managed Add-ins"
Make sure you are logged into Word.
2. Click Accounts.
3. Click Log In.
4. Select the "Microsoft Exchange O365" option under New Accounts, then click Create Account.
Restart Word. The RCM add-in should be there now.
Please note, it may take 10-15 minutes for the mailbox to be created and up to an hour for the add-in to appear.  
Make sure all updates to your operating system and MS Office have been installed.
As of August 11th 2020 the latest versions are:
Version 2007 (Build 13029.20344) is the retail PC release of Word, 
Version 1808 (Build 10364.20059) is the volume licensed PC version 
Version 16.40 (20081000) is for Mac. 
Remove the RCM add-in and then re-add it from the Office Store. 
PC users: If RCM does not completely update or load in the sidebar, there may be settings in Internet Explorer that need changing.
1. Open Internet Explorer and access the Tools menu and select Compatibility View settings
2. Remove any checkmarks found in the boxes and select Close
3. Close Internet Explorer and reopen MS Word
4. Select the RCM tab and select the RCM button to load the sidebar
Mac users: If RCM does not completely update or load in the sidebar, try clearing your browser cache in Safari.