Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Your browser is unsupported

We recommend using the latest version of IE11, Edge, Chrome, Firefox or Safari.

RefWorks and Other Citation Management Tools

Citation Management Program Help Guides & Tutorials on RefWorks and EndNote


Zotero is a free citation manager that you can download from the internet. It works with most web browsers, and both mac and pc's. It helps organize your citations, creates bibliographies, and works with Microsoft Word for in-text citations. To get started, register for an account online. From there, you can download Zotero for your computer platform (Windows, macOS, or Linux), and a connector for your browser (Chrome, Firefox, and Safari). 

With your free account, you receive 300 MB of storage. (There are paid plans if you need more storage.)

Zotero's interface is organized into three columns. The first column contains folders, so you can organize your citations. The second column includes all of the citations in your library or folder, and the third column includes the specific citation information of whatever citation you have highlighted:

Zotero interface

Installing Zotero

Video used by permission by Jason Puckett at Georgia State University.

Importing Citations

With Zotero, you can import citations with the click of a button. Zotero will automatically find bibliographic information on web pages you visit. For example, if you are reading a journal article online, Zotero's save button will change to the icon of a journal icon: 

Zotero browser connector journal icon




When you click the icon, Zotero will save all of the available bibliographic information about that item to your library. In this case, Zotero will create a new “Journal Article” item with the item's bibliographic information (authors, title, date, journal title, etc.).

The icon on the Zotero save button will change based on the type of item on the page. For example, if you are browsing the library's catalog, the icon will be a book:




If there are multiple items on a page, the icon will be a folder. Once you click the folder icon, the Zotero Item Selector will appear, and you can click on the items you want to import:

Working with Zotero

You can use Zotero to create in-text citations or footnotes and to create bibliographies. To work with Zotero in Word, be sure to download the Word add-on. You can find it under, "Tools" and then "Add ons".