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Digital UIC

Digital UIC provides students, faculty, and staff of UIC the opportunity to register a domain and create a digital scholarly presence. Users can easily install open source applications like Scalar or Omeka.

When You Leave

There are a few reasons that could lead you to consider exporting your website content from Digital UIC. Perhaps you’re leaving the University, graduating, or maybe you want to use your data on another hosting environment. Whatever the case, you have a couple options for how you want to handle this:

If you are leaving the college, you can migrate your webspace from Digital UIC to our hosting provider, Reclaim Hosting, for a discounted price. 

If you would like to move to a third party service, you will need to capture a backup of your site. From there you’ll be able to import this backup into a handful of other web hosting services

Migrate to Reclaim Hosting

Step One: Signing up for an Account

The first step will be to sign up for an account at Reclaim Hosting by visiting the Client Area Portal.

  • If you already have a Top-Level domain (i.e. yourdomain.com) choose the I will use my existing domain and update my nameservers option.
  • If your current website content exists on a subdomain (i.e. yourdomain.digital.uic.edu), select the Register a New Domain option.
    • Enter a new top-level domain name

Complete the sign-up process/pay invoice. If you’d like to take advantage of a 10% discount, enter the promo code reclaim4edu.

Step Two: Let Reclaim Hosting Know

Send a support request to support@reclaimhosting.com with the following message:

Hello Reclaim Hosting Support,
I am graduating from (your school) and I would like to migrate my account, (your domain), to Reclaim Hosting. Please let me know if you need anything else from me.
Best,
(Your Name)

A member of Reclaim Hosting support will respond & help you get your account migrated within 24 hrs.

Export Your Domain

To export your domain, you will create a backup of both the files in your domain and the databases that your domain draws from.

  1. Login to your control panel (https://digital.uic.edu/dashboard) using your Net ID and password.
  2. Click on the Manage Your Account menu at the top of your screen and select Migration Information.
    manage your account link in cPanel
  3.  To create a backup of your files and databases, simply click the button labeled Add Backup. The system will take a moment to create a backup. When it is complete, you will see the new backup appear below the button. You can click on this backup to download the file.
    backups link in cPanel

Unlock Your Domain

This section only if you own your own top-level domain. If you have been using the free subdomain option with digital.uic.edu through University of Illinois at Chicago, this does not apply to you.

Similarly, if you’re migrating your content to Reclaim Hosting, this article does not apply to you.

Transferring a domain you already own is not too much different from registering a new domain, except the transfer process requires an EPP code, or an agreement code between your old registrar and your new registrar that allows the release of your domain. Your new registrar will have information on how to transfer in a domain. When you start that process, you will be prompted to enter your EPP code.

How to find your EPP code:

  1. To get started you’ll need to login to your control panel (https://digital.uic.edu/dashboard) using your Net ID and password.
  2. Once you’re logged in, you’ll see the cPanel interface.  Now click on the Manage Your Account menu at the top of your screen and select Migration Information.migration information link in cPanel

  3. Click the Lock button to unlock your University of Illinois at Chicago account.

  4. Click Get Code. Once that’s done, the system will send you an email with your EPP code.
  5. At this stage, here are a few items to note:
    1. You’ll receive a series of emails from both your old and new registrars asking you to authorize the transfer. Please act on every email you receive in a timely fashion– even if the emails look like duplicates.
    2. If you do not authorize the transfer in a timely fashion, the domain transfer will expire and you will need to start over.
    3. The domain must be older than 60 days.
    4. The domain must have no other transfers in the last 60 days.
    5. The domain transfer process can take up to a week, depending on how fast your registrars work.
    6. Once the domain transfer completes, you’ll receive a notification.