Skip to main content
Chat is offline

RefWorks and Other Citation Management Tools: The Basics

Citation Management Program Help Guides & Tutorials

RefWorks Trouble?

Some of our article databases are automatically sending users to the new version of RefWorks when exporting citations. To avoid this issue, please log in to your existing RefWorks account in another tab, and then try to Export from your database. This should take you to your existing account.
Questions? Ask us! Email reference

Learn RefWorks on YouTube

Brief video tutorials on are available on the RefWorks YouTube channel.


Log into RefWorks here.

Please note: The RefWorks Group Code may be needed for creating your RefWorks account from off-campus. Log in with your NETID and password to get the group code. Group Code for Creating Account, etc.

Citation Management Programs

Refworks, EndNote, EndNote Basic, and Mendeley are citation management programs.  They allow you to: 

  • Gather references from article databases and library catalogs
  • Create and organize a personal database of citations related to your research (often including images and PDFs)
  • Generate bibliographies and format manuscripts in a variety of citation styles (MLA, APA, AMA, etc.)
  • Transfer references between various citation managers 

A citation is an electronic record for a book, journal article, website, film or other published item.  It includes the author, title, source (publisher or URL), and date.

RefWorks Online Webinars

Get Help

Ask a Librarian

Daley Reference: 312-996-2726

LHS Chicago: 312-996-9163

LHS Peoria: 309-671-8491

LHS Rockford: 815-395-5650

LHS Urbana: 217-244-0607

Email reference

Research help

IM Reference available
All hours Daley Library is open, except from 1 a.m. - 8 a.m